Sage Patient Services
for patient-service teams
Clearer work. Safer decisions.
Patient-service staff work service cases, review logged patient contacts, export patient statements, set up outreach campaigns and prepare regulatory submission packets.
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Service case management
Work the patient-service case list, ordered by severity: update a case's status, escalate it for manager review, and add and complete follow-up actions.
Contact log and outreach campaigns
Review logged patient contacts by channel and update each outcome, and set up outreach campaigns for approval. SMS and outbound-phone campaigns cannot be created or approved until they are marked as covered by TCPA consent.
Patient statements
List patient statements with their balance due and export a statement as a PDF.